Each individual has a right to equitable access to pursue higher education.

This is our belief, and this belief fuels our pursuits as a contributing member of the higher education community. Next Gen Web Solutions’ mission is to create and manage applications and services which allow individuals to more easily access their goal of a higher education.

To do this, Next Gen collaborates with industry participants to design award-winning software and web services designed to solve problems in creative ways. By listening to our customers and watching for emerging trends, we strive to deliver ever-increasing value to each client. With a dedicated staff that adheres to strong moral and ethical principles, Next Gen recognizes the importance of customer satisfaction and operates with high standards of achievement.

Founded in 2008, Next Gen is an employee-owned Software-as-a-Service (SaaS) corporation that develops, owns and exclusively distributes higher education efficiency solutions. Serving more than 400 colleges and universities across the country, our product suites are designed to provide access to information and opportunities for students while enhancing the experience and value they see from our client institutions.

Our Location

6821 Southpoint Drive North
Jacksonville, FL 32216
Phone: 904-332-9001
Web: www.ngwebsolutions.com


Taige Haines
Taige HainesCEO
Taige has served the higher education technology market for 25+ years. Her specific areas of concentration include Student Employment, Title IV Student Loan Origination, Centralized Disbursement Clearinghouse Services, and Guarantor Services. Taige graduated summa cum laude from Jacksonville University with a BS in business administration.

Outside of work, Taige has an immense passion for animal rescue initiatives, cherishes any moments she can spend with her family of seven, performing her role as a fanatic baseball mom, and riding her beloved horse Millie.

Jim Grace
Jim GraceCOO
Jim has 25+ years of experience in technology, with industry expertise in higher education, as well as a background in financial services and telecommunications through earlier roles at Bank of America and MCI. He earned an MBA from the University of Notre Dame and a BS from Manhattan College.

Jim’s entrepreneurial spirit is inspired by his family’s long line of entrepreneurs. When not at Next Gen, he enjoys spending time with his son.

Chris Rivera
Chris RiveraDirector, Product Installation
Chris joined Next Gen in 2008. She has over two decades of experience collaborating with clients and developers to deliver business applications to the higher education and financial services markets. Chris has a passion for project management, training, and technical writing. She graduated from St. Olaf College with a BA in history and German.

Chris lives in Colorado with her husband, young son, and their rescue dogs, Roxey and Gunnar.

Sharon Gessner
Sharon GessnerDirector, IT Product Support
Sharon has been with Next Gen since its inception in 2008. With nearly 25 years in the higher education financial services industry, she has held positions ranging from loan maintenance specialist to technical support analyst. Her current responsibilities include working with Next Gen’s IT staff to ensure the company’s products are meeting clients’ needs. Sharon attended Florida State College, Jacksonville.

Sharon is the proud mom of twins, and shelter rescue dogs Scout and Skip. She enjoys taking family vacations with her husband and kids.

Tara Clendenen
Tara ClendenenCustomer Support Manager
Tara has been a member of the Next Gen team since April 2012. She has over 20+ years of experience in delivering exceptional customer service to clients. Prior to joining Next Gen, Tara worked for Prudential Financial as an associate manager within their Customer Contact Center. She attended the University of North Florida.

When not busy assisting clients and leading our talented support team, Tara enjoys raising her four beautiful children. Her outside passions include various musical projects, as well as fitness and running. Tara is a marathon finisher and continues to train for future races.

Dianne Fanning
Dianne FanningVP, Software Solution Sales
Dianne has 25+ years of experience helping grow technology businesses in the higher education, K-12, and federal government markets. Her wide-spectrum of business development responsibilities have included product definition, system implementation, user training and customer support. She graduated from Trinity University in Washington, D.C. with a BA in business administration.

Outside of work, family is #1 in Dianne’s life. Her daschund Rocky often takes center stage. Kansas City is a great place to call home and she loves the passion around sports teams in her home town, especially the University of Kansas basketball. “Rock Chalk, Jayhawk!”

Lynne Garcia
Lynne GarciaVP, Software Solution Sales
With over 25 years of experience in higher education, Lynne has been on both sides of the desk, as financial aid administrator and business development/client relations manager alike. Lynne graduated with a Bachelor of Arts in English from the University of California, Riverside and is currently pursuing her MA in Organizational Leadership with Claremont Lincoln University.

Lynne is a native Southern Californian and resides in Los Angeles with her husband Doug, daughter Avelina and two retired racing Greyhounds, George and Ellie. She can often be found pursuing one of her favorite activities – running 10k’s and half marathons – in an attempt to counteract her love of food festivals!

Tim Adkison
Tim AdkisonSenior Software Engineer
Tim joined Next Gen in 2010. He is responsible for development and support of Next Gen software solutions, with a focus on JobX and TimesheetX. Tim has 20 years of experience as a software engineer in higher education and financial services. He earned an AS in network technology and in CIS analysis/integrated systems from Florida State College, Jacksonville.

Tim enjoys spending time with his wife and 2 sons, is an avid runner an enjoys playing tennis. He coaches youth baseball and sits on the board of the Middleburg Athletic Association.

Reed Clendenen
Reed ClendenenSenior Software Engineer
Reed has over 20 years of experience in design, development, deployment, implementation and maintenance of multi-tier internet software focused primarily in the higher education space. His professional passion lies in creating web applications which are easy to use, fast and reliable. Reed graduated from Florida State University with a degree in computer science.

Reed spends most of free time expanding his photography knowledge, creating original music and spending time with his family and friends.

Jonathan Makofske
Jonathan MakofskeSenior Software Engineer
Jonathan (or “Mako” as he is known around the office), joined the Next Gen family in 2010. He brings with him nearly 15 years of experience in technology, ten of which are focused in the higher education market. Mako works primarily with the Dynamic Forms and TimesheetX products. He strives to create reliable and efficient software, with a focus on performance.

Mako graduated from McGill University with a degree in Computer Science. Outside of work, he enjoys spending time with his wife and two children, getting out on the golf course and staying active. During lunch he can be seen running the side streets of Jacksonville.

Tim Mann
Tim MannSenior Software Engineer
Tim joined Next Gen in 2015 with over 15 years of software development experience in the higher education finance, banking, and health care industries in companies ranging from small startups to large corporations.Tim holds several Microsoft certifications in development, networking and training.

Tim spends most of his free time going on adventures with his 5 year old son.

Steve Rochford
Steve RochfordSenior Software Engineer
Steve has over 30 years of experience in designing, developing and managing Information Technology solutions for small and large companies in a wide variety of industries including aerospace, digital mapping, publishing, shipping logistics and non-profit community services. Steve specializes in analyzing business processes and designing software solutions that increase productivity and lower costs.

Steve has a Bachelor of Science in Electrical Engineering from Loyola Marymount University in Los Angeles and a Master of Science in Management from Colorado Technical University in Colorado Springs. Besides technology Steve’s other passions include exploring new international locations with his family and taking in musical performances of his favorite bands.

Martin Witters
Martin WittersSenior Software Engineer
Martin leads the development of real-time API integration across Next Gen’s suite of education technology solutions. He joined Next Gen in 2014 with over 15 years of software development experience in the higher education finance, banking, and health care industries in companies ranging from small startups to large corporations.

Martin attended Florida State College, Jacksonville. When he is not working, he enjoys spending time at the beach with his wife and three children, and teaching people about the Bible.

Pedro Duarte
Pedro DuarteSenior Software Engineer
Pedro joined the Next Gen family working primarily within Dynamic Forms. With over 14 years of experience in software development, he has worked in a wide variety of industries including health care, logistics, transportation, insurance, banking, and automation.

Pedro has a Bachelor of Science in Electrical Engineering (Computer Design) from the University of North Florida and a degree of Computer Programming and Analysis Client/Server Programming from Florida State College. He also enjoys spending time with his family, friends, and playing soccer.

Becca Spiller
Becca SpillerInstallation/Support Analyst
Becca joined Next Gen in March of 2015. She previously worked with the team when they were a part of Nelnet. With her time at NextGen and Nelnet, she has over 10 years of experience as an Installation/Support Analyst and in the higher education market. Before returning to NextGen, Becca spent 8 years as a System Administrator and Customer Support Analyst for a global learning management system. Becca graduated with a BS in business management from the University of Phoenix.

Outside of work, you will likely find Becca gardening or working her way through all the antique shops in western Nebraska for ‘projects’ to work on.

Julie Veselka
Julie VeselkaInstallation/Support Analyst
Julie is one of our newest members to join the NextGen family. Julie has over 15 years of experience in higher education with considerable experience in project management, customer service, human resources, career services, student employment, and technology. Julie also serves as an adjunct faculty for a Management Information System course at Tarleton State University. She graduated with a BBA in Human Resources and MS in Information Systems from Tarleton State University.

In Julie’s free time she enjoys spending time with her daughter, family, and friends. Julie also enjoys traveling, running, and is passionate about serving others.

Amy Bondegard
Amy BondegardInstallation/Support Analyst
Amy started with Next Gen in April 2018. Her previous career was spent with Cabela’s Inc. in various roles, the latest as a System Administrator. She brings several years of experience in system support, training, testing, and system enhancements/implementation. In 2016, Amy earned her Master of Science in Leadership & Executive Coaching. She also holds a Bachelor of Arts in Psychology.

Amy enjoys spending her free time with her family and friends. She stays busy playing billiards, golf and traveling when she can. Amy and her husband are proud parents of their 4-legged children: 2 dogs and 3 cats.

Justin Keach
Justin KeachInstallation/Support Analyst
Justin originally joined the Next Gen family in June 2009 as an intern in support of both Dynamic Forms and Scholarship Manager. Justin graduated from the University of North Florida with a Bachelors of Science in Information Technology.

Before re-joining the Next Gen family in November 2017 as a Product Installation and Support Consultant, Justin worked for Florida Blue as an IT Systems Analyst in the Enrollment and Billing department and as a QA Analyst with iMobile3 working primarily with point of sale mobile applications for iOS and Android operating systems.

Outside of work, Justin enjoys exercising, going to the beach, and spending quality time with family and friends.

Ryan Silva
Ryan SilvaInstallation/Support Analyst
Ryan joined the Next Gen family in June 2015 as an Installation/Support Analyst working primarily within Dynamic Forms, with some experience in Scholarship Manager. He is attending the University of North Florida, planning to graduate Spring 2017 with a BS in computing and information sciences, concentrating in information technology.

Outside of work and school, Ryan enjoys playing volleyball, basketball, exercising, traveling and spending quality time with friends and family.

April Pawlak
April PawlakProduct Support Analyst
April joined Next Gen in October 2018 as a Product Support Analyst. She brings 10+ years of experience in the financial services and banking industry. She has held roles at companies ranging from startups to large corporations. April will be graduating with a Bachelor of Science in Finance at Penn State University in Summer 2019.

Outside of work she enjoys volunteering, traveling, hiking and spending time with her loved ones.

Sarah Makofske
Sarah MakofskeInstallation/Support Analyst
Sarah is an Installation & Support Product Analyst working on Dynamic Forms. She joined the NextGen team in February 2016. Sarah graduated cum laude from the University of North Florida where she earned a BA in Communications with a minor in English, and brings with her several years of experience in Product Development/ Design.

When Sarah is not at work, she loves spending time with her family and friends, traveling, is an avid runner and is enjoying learning to cook.




Next Gen is dedicated to student success and supporting the next generation of software developers, entrepreneurs and business leaders. These are the young professionals working with us, while pursuing their educational goals!

Hannah Haines
Hannah HainesInstallation/Support Analyst
Hannah joined Next Gen in December 2015 as an Installation/Support Analyst working primarily within Dynamic Forms. She is currently attending the University of South Florida, planning to graduate in the spring of 2018 with a BS in Integrative Biology.

Outside of work, Hannah works on building her resume with research and community service. She enjoys exploring new places and spending quality time with her family and friends.

Evan Gessner
Evan GessnerInstallation/Support Analyst
Evan joined Next Gen in July 2018 as an intern in support of Dynamic Forms. He is a sophomore at Mandarin High School. Evan is on the tennis team there as well. He loves to hang out with his two dogs and in his free time likes to bike.
Justin Adkison
Justin AdkisonInstallation/Support Analyst
Justin joined Next Gen as an intern in July 2018 working in Dynamic Forms. He is currently attending Saint John’s River State College for an associate’s degree in computer science. He has achieved his CompTIA A+, MTA OS Fundamentals, and MTA Mobility and Devices certification. He loves to workout and play video games in his free time.
Lyric Golden
Lyric GoldenInstallation/Support Analyst
Lyric joined NexGen in June 2019 as an Installation/Support Analyst, working primarily within Scholarship Manager and Dynamic Forms. She is currently attending Douglas Anderson School Of The Arts in Jacksonville Florida.

Outside of work, Lyric is heavily involved with dancing. She loves her dog Louie and enjoys spending time with family and friends.

Justin Clendenen
Justin ClendenenInstallation/Support Analyst
Justin joined Nextgen in June 2019 as an Installation/Support Analyst. He helps support the Dynamic Forms team as well as other areas. Justin attends Franklin County High School in Georgia.

Besides work, Justin enjoys playing soccer and is a part of the Franklin County Marching Band. He also likes to play video games and hanging out with friends.